Privacy Policy
Last Updated: January 15, 2026
Sol-Mere Collective, LLC (“we,” “our,” “us”) is committed to protecting your privacy and the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from solmerecollective.com (the “Site”).
1. Information We Collect
We collect information to process your orders, improve your experience, and provide customer support. This may include:
Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely by third-party providers; we do not store full card numbers)
Order Information
- Products purchased
- Order history
- Customer service interactions
Device Information
Collected automatically through cookies and similar technologies:
- IP address
- Browser type
- Time zone
- Pages visited
- Shopping behavior
You can turn off cookies in your browser at any time, but some features may not function properly.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate order updates
- Provide customer support
- Personalize your shopping experience
- Improve our website and services
- Send marketing emails and promotions (you may unsubscribe anytime)
- Detect and prevent fraud
3. Sharing Your Information
We only share your information with trusted third-party partners who help us operate the business:
- Shopify (website + checkout platform)
- Payment processors (Shopify Payments, PayPal, etc.)
- Shipping carriers
- Email + SMS providers
- Analytics tools
These partners may access your data only as needed to perform their services.
We do not sell or rent your personal information.
4. Data Retention
We retain order information for our records unless you request deletion.
Marketing data is stored until you unsubscribe or request removal.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we store
- Request correction or deletion
- Request a copy of your data
- Opt out of marketing communications
- Limit certain types of data processing
To make a request, email us at support@solmerecollective.com.
6. Security
We take precautions to protect your information. However, no online transmission is 100% secure.
We use SSL encryption, PCI-compliant payment processors, and restricted internal access to customer data.
7. Children’s Privacy
Our store is not intended for individuals under 13. We do not knowingly collect children’s data.
8. Changes to This Policy
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The latest version will always be posted here.
9. Contact Us
If you have questions about this policy or your data rights, please contact:
Email: support@solmerecollective.com
Instagram DM: @shopsolmerecollective